Customer Privacy Policy

Customer Privacy Policy

All the personal information you sent to us is confidential, we do protect your privacy by all means. We are committed to protecting the privacy of visitors to our website, as specified in this privacy policy. 

1. What information do we collect?

We will collect, store and use the following kinds of personal data: information that is required to complete a visa application such as your full name, passport number, date of birth, nationality, expiry date and date of arrival in Vietnam.

2. Using your personal data

Your personal data is used to reserve accommodation, services and register your stay in certain places such as home stay in remote area. Whenever it is possible to use only your name or our company name, no further information should be given to 3th party. 
After your holiday with us, only contact information is reserved for further customer care. 

3. Security is committed to providing the highest level of security and privacy. All transactions of user authentication including credit cards processing are conducted using SSL (Secure Socket Layer) technology, supported by your browser, which encrypts all information that is sent to us. Our security certificate has been verified by COMODO CA LTD,. (USA), using the best commercially available encryption on the Internet. We take every precaution to protect personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction by implementing policies and procedures to ensure that personal information is kept only for the purposes for which it has been gathered.

4. Third Party Websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.